<p>Open Box = unopened retail. Like New = minimal usage, pristine. Grade A = light usage, excellent condition. Grade B = moderate usage, good condition. All function identically.</p>
Is the warranty real?
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<p>Absolutely. Up to 12 months warranty coverage on all devices. Hardware issues are replaced, not repaired. Full warranty terms are available at checkout.</p>
How do I know the battery is healthy?
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<p>Every device displays battery health percentage in the listing. We only sell devices with 85%+ battery health. Anything lower is refurbished with new batteries.</p>
Can I return if unsatisfied?
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<p>30-day return policy, no questions asked. We cover return shipping costs. Your satisfaction is guaranteed.</p>
Do you offer express shipping?
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<p>Free standard shipping on all orders. Express shipping is available for next-day delivery to major cities with additional charges.</p>